Privacy Policy

This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.

This Privacy Policy covers the following websites


In this section


Information we collect

We collect certain data or information when you use including your IP address including information about which browser you used, traffic data, weblogs and geographical location. This information is processed in a way which does not identify individuals.


Data collected via web forms

If you complete one of our web forms, your data will be stored and processed in order to help you with your enquiry. Information you put into forms on this website will be stored securely only for as long as it is needed to help with your enquiry. More detailed information about this is available alongside each form.

Our website is provided by VerseOne who will securely store information contained within it. You can view VerseOne's confidentiality policy here.

Our electronic referral collection services are provided by Microsoft who securely store information once collected. You can view more information about Microsoft's data privacy here.


Sharing of your personal data

Subject to applicable data protection law, we may share your personal data with:

  • Relevant staff at Nottinghamshire Healthcare NHS Foundation Trust
  • Other related organisations and other persons who help us to provide our services
  • Our legal and other professional advisors including our solicitors
  • Other organisations or persons who help us to improve our services
  • In an emergency or to otherwise protect your vital interests
  • Anyone else where we have your consent or where it is required by law


Your rights under applicable data protection law

Your rights are as follows (noting that these rights do not apply in all circumstances and that data portability is only relevant from May 2018):

  • The right to be informed about our processing of your personal data
  • The right to have your personal data corrected if it is inaccurate and to have incomplete personal data completed
  • The right to object to processing of your personal data
  • The right to restrict processing of your personal data
  • The right to have your personal data erased (the ‘right' to be forgotten)
  • The right to request access to your personal data and information about how we process it
  • The right to move, copy or transfer your personal data (‘data portability’).

You have the right to complain to the Information Commissioner’s Office (ICO). It has powers and can investigate compliance with data protection law:


Criteria used to determine retention periods

We will retain your personal data in line with the Trust’s retention policy. We only retain information for as long as it is required. You contact the Data Protection Officer if you wish your personal data to be erased from our systems.


Take Down Policy

Every effort is taken to ensure that the information contained within this website is both accurate and complete.

To help us maintain high quality, please inform us if you suspect a page or resource is inaccurate or in breach of copyright. You can report these instances by contacting us at with details of the nature of your complaint.

Please include your contact details and specific details of the material in question (e.g. title, author, URL, etc.) On receipt of a complaint we will follow the below process:

  • Make an initial assessment of the validity of the complaint
  • Withdraw the item in question from public view while we investigate the complaint.
  • Return a written acknowledgment that the complaint has been received.
  • The complaint will then be reviewed by the Knowledge Services Team. If the grounds of the complaint are considered plausible, the material will be either permanently withdrawn or necessary changes will be made to the satisfaction of all parties before the material is returned to the website.


Data Protection Officer

The nominated Data Protection Officer is Joy Fisher. Joy can be contacted on


General Data Protection Regulation (GDPR)

Under the GDPR, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data and keep strict security standards to prevent any unauthorised access to it.


Changes to our policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.



This site has security measures in place to protect the loss and alteration of information under our control.


Third party links

The Trust may provide access to information, products, or services offered on websites that are owned or operated by other organisations (“third party websites”).

While we do our best to provide you with helpful, trustworthy resources, The Trust cannot endorse, approve, or guarantee information, products, services, or recommendations provided at a third party website.

The Trust offers you links on an “as is” basis. When you visit a third party website by using a link on a Trust site, you will no longer be protected by the Trust information security policies and procedures. The data collection, use, and protection practices of the linked site may differ from the practices of The Trust. You should familiarise yourself with the privacy policy and security practices of the linked website.


The Trust and your information

To find out more about how the Trust uses your information generally - not relating to this website - visit the your information page.


Contact us

If you have any questions about these terms and conditions or the practices of this website, please email us at


This page was last updated on 16 November 2023.